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Welcome to Online Customer Service

To use this service, please follow the instructions below to submit a new request or to look up an existing service.

Submit a New Request
To report a dangerous animal or an animal bite within the City of Beaumont, call the Beaumont Police Department at 832-1234 or 911. All other calls can be directed to 311 or 980.8311. For any emergency Water related issues, please call 860-3221. For any emergency Street or Traffic related issues after 4p.m. or on weekends, please call 880-3901.

Additional information can be obtained by visiting the City of Beaumont’s web site at www.cityofbeaumont.com

Begin your service request by starting below. The type of requests available may include the following services.

Click on the appropriate link below to proceed with your request: If you do not see the category for your non-emergency issue, please email us at 311@ci.beaumont.tx.us or call 311 or 980-8311 during the hours of 8 a.m and 5 p.m, Monday thru Friday.

Lookup Service Request
To check the status of an existing Service Request online you will need your Service Request Number.

Click "Lookup" to process your request.
City of Beaumont, Texas 2007